At Spare Parts Zone ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy outlines the type of information we collect, how we use it, and your choices regarding your data. By using our website, you agree to the practices described in this policy.

1.1 Personal Information

We may collect personal information, such as your name, email address, phone number, and shipping address when you make a purchase or create an account on our website.

1.2 Payment Information

When you make a purchase, we may collect payment information, including credit card details, but this information is securely processed by our trusted payment partners. We do not store your payment information on our servers.

1.3 Order Information

We collect information related to your orders, such as the products you purchase, order history, and order status.

1.4 Device and Usage Information

We may automatically collect information about your device, such as your IP address, browser type, and operating system. We also collect data on how you use our website, such as the pages you visit, the links you click, and your interactions with our website.

2.1 Order Processing

We use your personal and order information to process your orders, including order fulfillment, delivery, and order updates.

2.2 Account Management

Your personal information is used to manage your account, including order history, preferences, and account-related communication.

2.3 Customer Support

We may use your information to provide customer support, answer your inquiries, and resolve any issues.

2.4 Marketing and Communications

With your consent, we may use your email address to send you marketing and promotional materials. You can opt out of these communications at any time by using the provided opt-out mechanism.

2.5 Analytics

We may use device and usage information for website analytics, including tracking website performance and improving our services.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to facilitate our services, such as payment processors, shipping companies, and marketing platforms. These service providers are obligated to protect your data.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and collect data about your interactions with our website. You can manage your cookie preferences through your browser settings.

5.1 Opt-Out

You can opt out of receiving marketing and promotional emails by following the instructions provided in the emails or by contacting our customer support.

5.2 Access and Correction

You may request access to, correct, or update your personal information by contacting us.

5.3 Deletion and Restriction

You have the right to request the deletion of your personal data or to restrict its processing. Contact us for more information on how to exercise these rights.

6. Children Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. International Data Transfers

If we transfer data across borders, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

9. Data Retension

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements.

10. Data Security

We take reasonable measures to protect your data, including the use of secure socket layer (SSL) technology for data transmission and encryption of sensitive data. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Data Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable laws.

12. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or by posting a notice on our website.

13. Contact Us